Automation Portfolios have many potential rewards. But automations also create agitation for employees and customers if not deployed strategically. Many business and technology leaders struggle to corral and align islands of automation — let alone govern and balance a portfolio of projects.
In this complimentary webinar, Forrester thought leaders, Craig Le Clair and Laura Koetzle, discuss Forrester’s automation framework and how to use it to guide decision-making, rationalise your automations, and prepare for the future of work.
Listen to the complimentary Forrester on-demand webinar recording here. Fill in your details to access the recorded webinar.
Key Takeaways:
Access our introductory guide to workflow automation here! To learn more about Workflows, and other PPM activities, chat with our PPM experts.