CUSTOMER IMPACT STORY
AustralianSuper’s Transformation Journey with pmo365
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400+ 400+
Users onboarded within the expected timeframes
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90+ 90+
Active projects tracked, from regulatory compliance to major transformation
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830+ 830+
Story points delivered in four months of concurrent sprints
When Microsoft Project Online reached end-of-life, AustralianSuper faced a critical challenge: how to modernise project portfolio management for more than 400 active users while maintaining governance and visibility across a portfolio of 90+ projects.
By partnering with pmo365, the fund successfully migrated to a modern, integrated platform that delivered real-time financial tracking, intuitive user experiences, and stronger governance. The result is a single source of truth that supports better decision-making and measurable value for its members.
About the organisation
AustralianSuper
AustralianSuper is a leading profit-for-member super fund who has long advocated for an equitable superannuation system to ensure all Australians live well in retirement. AustralianSuper’s purpose is to help members achieve their best financial position in retirement. This drives the work they do and the decisions they make every day.
The fund invests in large-scale transformation programs, regulatory initiatives, and technology projects, requiring robust governance and portfolio management to deliver strong outcomes for its members.
The challenge
A burning platform for change
AustralianSuper had been relying on Microsoft Project Online, a platform that was approaching retirement. The fund needed a solution that could not only replace the legacy system but also improve integration, governance, and usability for hundreds of stakeholders.
In short, AustralianSuper needed a platform that could provide robust governance, accurate data integration, and a seamless user experience, all while enabling the PMO to grow in maturity and sophistication.
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01
Legacy platform reaching end-of-life
Microsoft Project Online was approaching retirement, creating a burning platform. A replacement had to preserve continuity for hundreds of stakeholders while improving on the old tools.
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02
Integration with Oracle
Oracle served as the source of truth for financial data. Without seamless connectivity between systems, cost tracking and forecasting risked becoming fragmented and error-prone.
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03
User experience
Project managers and teams wanted a more intuitive environment for tracking status, risks, and issues. Existing tools were not meeting expectations for governance workflows or reporting.
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04
Scaling maturity across 400 users
With nearly 400 active users across the organisation, scaling PMO maturity and ensuring consistent adoption of portfolio management practices were essential.
“One of the big wins for us was being able to migrate our projects from the old platform into pmo365 quite smoothly. We also onboarded all our users within the expected timeframes, which made the transition seamless.”
The solution
A Microsoft-native platform, delivered at pace
AustralianSuper selected pmo365 for its Microsoft-native platform, its ability to integrate seamlessly with Oracle, and its proven scalability across complex enterprise environments.
The implementation followed an agile delivery approach, with concurrent sprints delivering over 830 story points in just four months. This rapid yet structured approach allowed AustralianSuper to move quickly without compromising on quality or governance.
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01
Smooth migration from Project Online
All projects were transitioned from Project Online to pmo365, preserving continuity for project teams while improving tools and processes. A carefully defined Minimum Viable Product focused on core functions such as status reporting and risk management.
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02
Automated Oracle integration
Data flows between Oracle and pmo365 were automated so that both labour and non-labour costs are captured accurately in real time. This eliminated duplication of effort and provided a reliable single source of truth for financials.
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03
Centralised governance
Risk, issue, and status reporting were centralised in one environment, automating many of the manual workflows that previously slowed decision-making. Insights are surfaced through Power BI and taken to executive forums.
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04
User adoption by design
A working group of project managers helped test and refine the platform, and training needs were identified to support more than 400 users. Single sign-on simplified access, and the intuitive interface drove positive feedback.
The results
Clear, measurable outcomes
More than 400 users were onboarded successfully within the expected timeframes, ensuring broad adoption across project and portfolio managers and time-sheeting roles. The platform now supports over 90 active projects, ranging from regulatory compliance initiatives to major transformation programs.
One of the most significant achievements was the seamless integration with Oracle, which enabled accurate and real-time financial tracking. This has provided executives with reliable visibility over costs and performance, removing uncertainty and manual overhead from financial reporting.
Governance has also improved dramatically. By centralising risk, issue, and status reporting into one environment, pmo365 has automated many of the manual workflows that previously slowed down decision-making. Perhaps most importantly, user adoption has been overwhelmingly positive: project managers and staff describe the platform as intuitive, efficient, and easy to use.
"For our users, the feedback has been overwhelmingly positive. The interface is very user friendly and the ability to run and extract reports has been really well received. Single sign-on has also helped create a smooth experience."
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