Pmo365
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The Challenge

AustralianSuper had been relying on Microsoft Project Online, a platform that was approaching retirement. This created a “burning platform” for change. The fund needed a solution that could not only replace the legacy system but also improve integration, governance, and usability for hundreds of stakeholders.

One of the biggest hurdles was integration with Oracle, which served as the source of truth for financial data. Without seamless connectivity between systems, cost tracking and forecasting risked becoming fragmented and error-prone.

There were also challenges with user experience. Project managers and teams wanted a more intuitive, user-friendly environment for tracking status, risks, and issues. The existing tools were not meeting expectations for governance workflows or reporting capabilities. With nearly 400 active users across the organisation, scaling maturity and ensuring consistent adoption of project portfolio management practices were essential.

In short, AustralianSuper needed a platform that could provide robust governance, accurate data integration, and a seamless user experience, all while enabling the PMO to grow in maturity and sophistication.

For our users, the feedback has been overwhelmingly positive. The interface is very user friendly and the ability to run and extract reports has been really well received. Single sign-on has also helped create a smooth experience.” 

– Fiona Yu, Portfolio Assurance Analyst, AustralianSuper 

The Solution

AustralianSuper selected pmo365 for its Microsoft-native platform, its ability to integrate seamlessly with Oracle, and its proven scalability across complex enterprise environments.

The implementation followed an agile delivery approach, with concurrent sprints delivering over 830 story points in just four months. This rapid yet structured approach allowed AustralianSuper to move quickly without compromising on quality or governance.

Migration was a critical part of the journey. With all projects successfully transitioned from Project Online to pmo365, the organisation was able to preserve continuity for project teams while simultaneously improving their tools and processes. The transition was smooth  thanks to a carefully defined Minimum Viable Product (MVP) that focused on continuity of core functions such as status reporting and risk management.

Integration was another key success factor. By automating data flows between Oracle and pmo365, AustralianSuper ensured that both labour and non-labour costs were captured accurately in real time. This eliminated duplication of effort and provided a reliable single source of truth for financials.

Finally, user adoption was a strong focus. A working group of project managers helped test and refine the platform, and training needs were identified to support more than 400 users. Single sign-on simplified access, while the intuitive interface helped drive positive feedback.

The Results

The outcomes of the implementation were clear and measurable. More than 400 users were onboarded successfully within the expected timeframes, ensuring broad adoption across project and portfolio managers and time-sheeting roles. The platform now supports over 90 active projects, ranging from regulatory compliance initiatives to major transformation programs.

One of the most significant achievements was the seamless integration with Oracle, which enabled accurate and real-time financial tracking. This has provided executives with reliable visibility over costs and performance, removing uncertainty and manual overhead from financial reporting.

Governance has also improved dramatically. By centralising risk, issue, and status reporting into one environment, pmo365 has automated many of the manual workflows that previously slowed down decision-making. Insights are surfaced through Power BI and taken to executive forums, improving improving visibility and governance.


Perhaps most importantly, user adoption has been overwhelmingly positive. Project managers and staff have described the platform as intuitive, efficient, and easy to use. The ability to generate reports quickly, combined with single sign-on access, has created a more seamless and enjoyable experience.

Key Results

400+

users onboarded

90+

active projects tracked

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